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Problem Note 52176: When you are scrolling in the SAS® output window, the window becomes unresponsive and must be closed

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When you are scrolling in the SAS output window, your system might become unresponsive. Then, scrolling is no longer available in the log and output windows. The Enhanced Editor windows might be accessible, and you might be able to copy and paste from the Enhanced Editor to another application, but the SAS session cannot recover from this state and must be closed. You might need to shut down SAS from the Task Manager. Closing SAS in this manner can trigger an Enhanced Editor error in the Windows Event viewer.

The following SAS Enhanced Editor errors might occur in the Windows Event Viewer:

Application Error	
Faulting application name: SAS.EXE, 
version: 9300.0.19933.37210, 
time stamp: 0x4ddd9165
Faulting module name:EDITOR~1.OCX, 
version: 9.300.0.11158, 
time stamp:0x4dee828e
Exception code: 0xc0000005
Fault offset: 0x00000000000c3f09
Faulting process id:0x5e68
Faulting application start time:0x01ce613d436145d4
Faulting application path: C:\SAS\SASFOU~1\9.3\SAS.EXE
Faulting module path: C:\SAS\ENHANC~1\EDITOR~1.OCX
Report Id:c9edffc0-cd47-11e2-8e58-bc305befa0db

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemBase SASMicrosoft Windows XP Professional9.39.3_M29.3 TS1M2
Microsoft Windows Server 2012 Std9.39.3_M29.3 TS1M2
Microsoft Windows Server 2012 R2 Std9.39.3_M29.3 TS1M2
Microsoft® Windows® for x649.39.3_M29.3 TS1M2
Microsoft Windows 8 Enterprise 32-bit9.39.3_M29.3 TS1M2
Microsoft Windows 8 Enterprise x649.39.3_M29.3 TS1M2
Microsoft Windows 8 Pro 32-bit9.39.3_M29.3 TS1M2
Microsoft Windows 8 Pro x649.39.3_M29.3 TS1M2
Microsoft Windows 8.1 Enterprise 32-bit9.39.3_M29.3 TS1M2
Microsoft Windows 8.1 Enterprise x649.39.3_M29.3 TS1M2
Microsoft Windows 8.1 Pro9.39.3_M29.3 TS1M2
Microsoft Windows 8.1 Pro 32-bit9.39.3_M29.3 TS1M2
Microsoft Windows 2000 Advanced Server9.3
Microsoft Windows 2000 Datacenter Server9.3
Microsoft Windows 2000 Server9.3
Microsoft Windows 2000 Professional9.3
Microsoft Windows Server 2003 Datacenter Edition9.39.3_M29.3 TS1M2
Microsoft Windows Server 2003 Enterprise Edition9.39.3_M29.3 TS1M2
Microsoft Windows Server 2003 Standard Edition9.39.3_M29.3 TS1M2
Microsoft Windows Server 2003 for x649.39.3_M29.3 TS1M2
Microsoft Windows Server 20089.39.3_M29.3 TS1M2
Microsoft Windows Server 2008 R29.39.3_M29.3 TS1M2
Microsoft Windows Server 2008 for x649.39.3_M29.3 TS1M2
Microsoft Windows Server 2012 R2 Datacenter9.39.3_M29.3 TS1M2
Microsoft Windows Server 2012 Datacenter9.39.3_M29.3 TS1M2
Windows 7 Enterprise 32 bit9.39.3_M29.3 TS1M2
Windows 7 Enterprise x649.39.3_M29.3 TS1M2
Windows 7 Home Premium 32 bit9.39.3_M29.3 TS1M2
Windows 7 Home Premium x649.39.3_M29.3 TS1M2
Windows 7 Professional 32 bit9.39.3_M29.3 TS1M2
Windows 7 Professional x649.39.3_M29.3 TS1M2
Windows 7 Ultimate 32 bit9.39.3_M29.3 TS1M2
Windows 7 Ultimate x649.39.3_M29.3 TS1M2
Windows Vista9.39.3_M29.3 TS1M2
Windows Vista for x649.39.3_M29.3 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.